Job TitleAdopt-A-Stop

Summary

Many of MAX’s bus shelters and bus stops are at locations where there is little or no snow removal in inclement weather. These locations also may require some trash pick-up and removal, or light cleaning of shelter surfaces. Adopt-A-Stop Volunteers clear snow and ice from their assigned bus stops and shelters on a regular basis or as needed.

Summary

Bus Buddies are unpaid volunteers who ride the bus with new passengers to help them understand and use the MAX’s fixed bus routes. Bus Buddies help passengers read bus schedules, plan trips, locate bus stops, and actually ride with new passengers until they feel confident to ride the bus alone. This program is for able-bodied persons. (This program does not replace MAX’s Travel Training program, which is designed specifically for persons with special physical or cognitive challenges who may qualify for ADA eligibility.)

Job TitleMystery Riders

Summary

Mystery riders are unpaid volunteers who ride the bus with the purpose of evaluating system performance and quality of services against established Authority standards and criteria.  Mystery riders are given Evaluation Forms and may be asked to randomly ride the bus routes, or assigned to evaluate certain routes.   Mystery Riders also may evaluate Reserve-A-MAX services.  Mystery Riders will be given complimentary bus passes or fares to pay for their bus rides while evaluating service.