Equal Employment Opportunity (EEO)

It is the policy of the Macatawa Area Express that equal opportunity shall be afforded to all persons without regard to race, color, religion, sex, creed, national origin, age, marital status, physical disability, handicap, height, and weight, except where they constitute a bona fide occupational qualification. This policy shall apply to all matters relating to the recruitment, hiring, selection, compensation, promotion, transfer, training, discipline, lay-off, termination, or any activity which applies to full-time and part-time employees.

EEO Policy Statement
EEO Complaint Form
EEO Process of Investigation Overview

EEO Program FY2021

Furthermore, it is the policy of the MAX Transportation Authority to comply with all applicable requirements of Title VI of the Civil Rights Act of 1964, Executive Order 11246, Office of Federal Contracts and Compliance (OFCC) Order No. 4 (revised), Americans With Disabilities Act (ADA), Elliot-Larsen Civil Rights Act, and the Michigan Handicappers Act, as amended.

Title VI Compliance

Section 601 of Title VI of the Civil Rights Act of 1964 states:

“No person in the United States shall, on the grounds of race, color, national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.”

In compliance with Title VI, the Macatawa Area Express Transportation Authority will, on an ongoing basis, ensure that: any programs, services, or benefits are equally distributed without regard to race, color, or national origin; and opportunities to participate in the planning and decision making processes are provided to persons without regard to race, color, or national origin.

To request additional information on MAX’s Title VI obligations, please contact the Title VI staff officer at 616-928-2494. To request a copy of the Title VI complaint form via mail, write to:

Title VI Staff Officer
Macatawa Area Express Transportation Authority
171 Lincoln Avenue
Holland MI, 49423

Title VI Complaint Form (English)
Título VI Formulario de Queja (Español)

Title VI Process of Investigation Overview

Title VI Program & Procedures

Limited English Proficiency Policy

The Macatawa Area Express Transportation Authority has in place a Limited English Proficiency Policy.  The contents of the plan are consistent with the guidance on an effective language implementation plan expressed in Section VII of the U.S. Department of Transportation’s Policy Guidance Concerning Recipients’ Responsibilities to Limited English Proficient (LEP) Persons [Federal Register: December 14, 2005] (Volume 70, Number 239).

Limited English Proficiency Policy